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ECC nominated as QUEST business achiever awards finalist

1 September 2012 / No Comments / Leave A Comment

Hello again boys and girls

A quick post, more out of shock more than anything, but I have just been informed that we have been nominated, and successfully been put through as a finalist in the 2012 QUEST BUSINESS ACHIEVER AWARDS.

Nothing too much more to say other than thank you to whoever may have nominated us and we are glad we can provide a service to which you guys are grateful.

Wish us luck :)

On a side note, regular customers may have noticed a new voice on the phones over the last few weeks, as our new workshop and customer service manager Matt is easing  into his role :) Please make him feel welcome, and I’m sure you will all find that Matt can go above and beyond our usual levels of customer service and satisfaction for you guys :)

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Anna Mason said this about East Coast Customs...

"When i first got my Subaru, I knew I wanted to lower it. Matt spent a few hours going through all the options and methods with me and thoroughly explained the whole procedure and what to expect and look out for after it was lowered. I ended up choosing coilovers, and totally love how the car sits and handles with them. When it came time to actually install the coilovers on the car, Matt and Sam constantly kept me updated and confirmed what height I wanted and adjusted everything to be perfect. Also, more recently, I once again entrusted Matt with my car (exhaust repair through an insurance claim) and as before, he rang me to let me know what they were going to do, and gave me a few options with the repair and explained what was going to happen. Im not entirely sure what Matt and the boys did while repairing the exhaust (UEL headers etc) but when I got it back, it sounded deeper and louder then before. I have had extremely unfortunate experiences with workshops and repairers, but these experiences with Matt and ECC has totally blown my mind. I am still utterly amazed at how patient and informative everyone was with me while I asked dozens of questions about every little detail. I 100% recommend ECC (and have been recommending to everyone) and I will definitely be back when I break something else on the suby...."

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